Shipping policy
Shipping Policy
Thank you for shopping with Masvora!
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates
We offer:
- Flat-rate standard shipping: $6.99 on orders under $49.99
- Free standard shipping on orders of $49.99 or more
Estimated Delivery Time
Standard shipping typically takes 5–14 business days after your order has been processed.
Please note that delivery times are estimates and may vary due to weather, holidays, customs, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you'll receive a tracking number by email so you can monitor your shipment.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at support@masvora.com and we'll do our best to help resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses provided at checkout.
Contact Us
If you have any questions about shipping, please contact us at support@masvora.com.