Terms of service
OVERVIEW
Welcome to Masvora. The terms “we,” “us,” and “our” refer to Masvora. Masvora operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). Masvora is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at https://masvora.com/policies/privacy-policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents under your supervision to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions and representations of our products and services. However, colors, dimensions, appearance, and other product details may vary slightly from how they appear on your screen due to your device, display settings, lighting, manufacturing variations, or other factors.
We do not warrant that the appearance or quality of any product or service purchased through the Services will exactly match images, descriptions, or other representations displayed in our online store.
Product descriptions, prices, availability, and other information may be changed at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Masvora reserves the right to accept, reject, limit, or cancel an order for any lawful reason.
Your order is not considered accepted until Masvora confirms acceptance and successfully processes your payment. Please review your order carefully before submitting it, as we may be unable to accommodate cancellation or modification requests after processing has begun.
If we reject, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided when the order was placed.
Purchases are subject to our Return and Refund Policy, available at https://masvora.com/policies/refund-policy.
You represent and warrant that purchases made through the Services are for lawful personal or household use and are not intended for unauthorized commercial resale, fraudulent activity, or unlawful export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, shipping charges, and promotions are subject to change without notice. The price charged for a product will be the price displayed at the time the order is submitted and will appear in your order confirmation.
Unless otherwise stated, displayed prices may not include taxes, shipping charges, handling charges, customs duties, import fees, or other charges that may apply.
Prices displayed in our online store may differ from prices offered by third-party sellers or on other websites.
Promotions may be governed by additional terms and conditions. If promotion terms conflict with these Terms of Service, the promotion terms will control for that promotion.
You agree to provide current, complete, and accurate purchase, payment, shipping, billing, and account information for all purchases. You agree to promptly update your information when necessary so we can complete transactions and contact you regarding your order.
You represent and warrant that:
1. The payment information you provide is accurate and complete.
2. You are authorized to use the payment method submitted.
3. Charges incurred by you will be honored by your payment provider.
4. You will pay all applicable charges, including product costs, shipping charges, and taxes.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy, available at https://masvora.com/policies/shipping-policy.
All delivery dates and transit times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, holidays, incorrect or incomplete shipping information provided by the customer, service interruptions, or other circumstances outside our reasonable control.
Customers are responsible for reviewing and confirming the accuracy of their shipping address before placing an order.
If an order appears lost, damaged, or significantly delayed, please contact us at support@masvora.com so we can review the situation and assist you.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including trademarks, branding, text, graphics, website design, images, videos, audio, logos, product descriptions, reviews, and other materials, are owned by or licensed to Masvora, Shopify, or applicable third parties and may be protected by copyright, trademark, patent, and other intellectual-property laws.
These Terms permit you to use the Services only for lawful, personal, and non-commercial purposes.
Without our prior written permission, you may not reproduce, distribute, copy, modify, publish, display, transmit, sell, license, create derivative works from, download, scrape, or otherwise exploit material from the Services, except where permitted by law.
Nothing in these Terms grants you any license or ownership right in the intellectual property of Masvora, Shopify, or any third party.
Masvora’s names, logos, designs, product names, service names, and slogans may be trademarks of Masvora or its licensors. Shopify’s names, logos, designs, product names, service names, and slogans are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, applications, or services operated by third parties. We may not monitor, control, or have input over these third-party tools.
Access to optional third-party tools is provided on an “as is” and “as available” basis without warranties, representations, endorsements, or conditions of any kind.
Your use of optional third-party tools is at your own risk and discretion. You are responsible for reviewing and agreeing to the terms and policies of the relevant third-party provider.
We may introduce new features, tools, services, or resources in the future. Any such additions will be considered part of the Services and will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links, integrations, embedded content, or materials provided by third parties.
We are not responsible for reviewing or evaluating the accuracy, legality, availability, privacy practices, security, content, products, or services of third-party websites or platforms.
If you leave the Services and access a third-party website, you do so at your own risk.
We are not liable for harm, loss, or damages connected to your use of third-party websites, products, services, resources, or content.
Before completing a transaction with a third party, you should carefully review that third party’s policies and terms. Questions or complaints regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Masvora is powered by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between you and Masvora.
By using the Services, you acknowledge that Shopify is not the seller of products offered by Masvora and is not responsible for any aspect of a sale between you and Masvora, including injury, damage, delay, loss, refund, replacement, product quality, or customer-service issue resulting from a purchased product or service.
To the extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to transactions conducted directly with Masvora.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy, available at https://masvora.com/policies/privacy-policy.
Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to operate, secure, and improve the platform.
Information submitted through the Services may be shared with Shopify and service providers that help us operate our store, process payments, fulfill orders, deliver packages, provide customer support, prevent fraud, analyze store activity, advertise products, and perform other business functions.
Please review our Privacy Policy for additional details about how Masvora, Shopify, and our service providers may collect, use, disclose, retain, and protect personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, comments, proposals, photographs, videos, or other content relating to the Services, collectively referred to as “Feedback,” you grant Masvora a worldwide, non-exclusive, perpetual, sublicensable, transferable, and royalty-free license to use, reproduce, modify, publish, translate, distribute, display, and otherwise use that Feedback for lawful business purposes.
You represent and warrant that:
1. You own or have the necessary rights to provide the Feedback.
2. Your Feedback does not violate another person’s intellectual-property, privacy, publicity, contractual, or other rights.
3. You have disclosed any compensation or incentive received for submitting the Feedback.
4. Your Feedback is accurate to the best of your knowledge.
5. Your Feedback complies with these Terms and applicable law.
We are not obligated to keep Feedback confidential, provide compensation for Feedback, or respond to Feedback.
We may monitor, edit, refuse, or remove Feedback that we reasonably determine is unlawful, misleading, defamatory, abusive, threatening, obscene, fraudulent, infringing, or otherwise objectionable.
You may not use a false email address, impersonate another person, or mislead us or others regarding the origin of Feedback.
You remain responsible for the Feedback you provide.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Information available through the Services may occasionally contain typographical errors, inaccuracies, omissions, outdated information, or incorrect details relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability, inventory, or other matters.
We reserve the right to correct errors, update information, change or cancel promotions, and cancel or adjust orders if information is inaccurate, including after an order has been submitted, where permitted by law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
1. For unlawful, fraudulent, deceptive, abusive, or malicious purposes.
2. To violate international, federal, state, provincial, territorial, or local laws or regulations.
3. To infringe the intellectual-property, privacy, contractual, or other rights of Masvora or another person.
4. To harass, threaten, abuse, insult, defame, intimidate, or harm another person.
5. To submit false, misleading, fraudulent, or deceptive information.
6. To send spam, junk mail, chain letters, phishing messages, or unauthorized advertising.
7. To impersonate another person or organization.
8. To interfere with another person’s use or enjoyment of the Services.
9. To upload or transmit malware, viruses, malicious code, or harmful software.
10. To collect, track, scrape, or misuse personal information belonging to others.
11. To copy, duplicate, reproduce, sell, resell, or exploit any part of the Services without authorization.
12. To bypass security controls, access restrictions, rate limits, robot-exclusion measures, or authentication systems.
13. To use automated tools, bots, agents, spiders, scrapers, or data-extraction systems in a manner that violates these Terms or applicable law.
14. To engage in conduct that may harm Masvora, Shopify, customers, service providers, or other users.
We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably believe these Terms have been violated.
SECTION 14 - AUTOMATED AGENTS
This section applies if you use, enable, direct, or cause an automated or semi-automated software system, bot, artificial-intelligence agent, or similar service, referred to as an “Agent,” to access or interact with the Services.
An Agent may not access or interact with the Services in violation of these Terms, applicable law, technical restrictions, or instructions communicated by Masvora.
We may limit, block, suspend, or otherwise control how Agents access or interact with the Services.
Agents must not:
1. Conceal or misrepresent that activity is automated.
2. Attempt to impersonate human behavior for the purpose of bypassing restrictions.
3. Circumvent CAPTCHAs, authentication systems, security controls, robot-exclusion measures, or rate limits.
4. Provide false information when asked whether activity is being conducted by a person or an automated system.
5. Access, copy, scrape, extract, or use data in violation of these Terms or applicable law.
SECTION 15 - TERMINATION
We may suspend or terminate your access to the Services, or any part of them, if we reasonably determine that you have violated these Terms, misused the Services, engaged in fraudulent activity, created a security risk, or violated applicable law.
You will remain responsible for amounts properly due and payable before termination.
Provisions that by their nature should continue after termination will survive, including provisions relating to intellectual property, Feedback, disclaimers, limitations of liability, indemnification, governing law, privacy, and dispute-related obligations.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information available through the Services is provided for general informational purposes. We do not warrant that information on the Services is complete, current, accurate, or suitable for every purpose.
Your reliance on information available through the Services is at your own risk.
EXCEPT WHERE EXPRESSLY STATED BY MASVORA OR REQUIRED BY LAW, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE TERMS MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, MASVORA AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, REPLACEMENT COSTS, OR SIMILAR DAMAGES.
THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANOTHER LEGAL THEORY, EVEN IF THE POSSIBILITY OF SUCH DAMAGES WAS KNOWN.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Masvora, Shopify, and their respective affiliates, owners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, losses, liabilities, damages, costs, and reasonable legal fees arising from:
1. Your material breach of these Terms.
2. Your violation of applicable law.
3. Your infringement or violation of a third party’s rights.
4. Your unlawful or unauthorized use of the Services.
We will provide reasonable notice of an indemnifiable claim where practicable. You agree to reasonably cooperate in the defense of such a claim.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed from these Terms.
The remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other right.
These Terms, together with policies and rules posted through the Services, constitute the entire agreement between you and Masvora regarding your use of the Services and replace prior agreements, communications, and proposals relating to the same subject matter.
Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.
SECTION 21 - ASSIGNMENT
You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.
We may assign or transfer these Terms, or our rights and obligations under them, as part of a merger, acquisition, sale, restructuring, service-provider arrangement, or other lawful business transaction.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide the Services will be governed by and interpreted in accordance with the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.
To the extent permitted by applicable law, you and Masvora consent to the jurisdiction of the appropriate state and federal courts located in Florida.
SECTION 23 - HEADINGS
Section headings are provided for convenience only and do not limit or affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
You may review the current version of these Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting an updated version through the Services.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after revised Terms become effective constitutes acceptance of the revised Terms.
SECTION 25 - CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Masvora
Pensacola, Florida, United States
Email: support@masvora.com
Website: https://masvora.com